Sam E. Halawah Personal Information Address : G02/233 Pyrmont Street, Pyrmont, NSW - Australia Mobile : +61 406550591 E-mails : bassamhalawa@gmail.com sam.halawah@sydney.edu.au, b.halawah@unsw.edu.au Education ? 2008 - 2010 police captain of Science in Internetworking, University of Technology, Sydney. ? 2003 2007 B.S layer in Arts of caution Information System, University of Petra, Amman-Jordan. Work love May 2011 June 2012 (IT expect Engineer Bluescale) Position Support and cut through over 1000 PCs of drug drug user on-site and remotely by giving different services. yield a unmarried point of contact for all users to report problems and assist to invert service requests. A part of my position is to support Westmead millennium Institute for medical research users, a part of University of Sydney and Westmead Hospital. Responsibilities: leave IT technical support t o government users for both MAC and Windows environments, MS Office 2003, 2007, 2010 & 2011. Maintain a sense of urgency board dealing with multiple tasks and turning a rophy service orders and repairs to round members as quickly as possible.
Provide support to the user community including identifying, researching and resolving technical problems. Respond to telephone calls, e- mails, and strike out desk requests for technical support. Assist in creating a high gear feeling help desk; documenting all requests and actions taken. Install approved packet releases, strateg y upgrades, and patches and resolve software! related problems. Support Web-based applications, set up VPN and wireless connections. Maintain, analyse, troubleshoot, and repair computer systems, repair or tack components in laptops, desktops, printers and other peripherals. Build machines from scratch with the required applications. check out errors and problems; practice root cause analysis in an...If you pauperism to draw and quarter a full essay, order it on our website:
OrderCustomPaper.comIf you want to get a full essay, visit our page:
write my paper
No comments:
Post a Comment